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Introduction
Exceptional technology executive with over twenty five years experience designing, building and leading complex technical organizations in both public and private industry. Extensive experience managing technical, contract and business personnel in competitive businesses. Visionary executive with strong program and project management skills – ability to produce superior results on time and within budget. Superior communicator capable of negotiating with diverse groups and building trust and consensus toward corporate goals and objectives.
U. S. Citizen
Current Top Secret Security Clearance
Employment Summary
Vice President
Shoulders Corporation
Data Strategy and IT Portfolio Management Expert
Science Applications International Corporation (SAIC)
Chief Information Officer (CIO)
CGH Technologies, Inc. & MVM Security Services Inc.
Executive Director
America Online (AOL) Inc.
Director, Financial Systems
Programs & Resources, U.S. Department of Defense
Deputy Director, Financial Systems
Defense Finance and Accounting Service (DFAS)
Education
Master of Public Administration
Bachelor of Science Business Administration
Certified Government Financial Manager (CGFM)
Characteristics
Employment Details
Vice President - Shoulders Corporation
Strategic partner responsible for growing and expanding business opportunities
and creating positive brand recognition for the company within the federal
government.
Executive consultant leading federal government information technology
acquisition reengineering, risk assessments, data strategy, and portfolio
management including the development of simulation models of critical processes
for technology portfolios totaling more than $30 Billion per year.
Lead
integrator for a large multi-contractor team overseeing the development of an
integrated management information environment at the Department of Defense
Business Transformation Agency to manage enterprise business systems and ERPs.
Capabilities portfolio management expert and senior investment management
advisor for a large multi-contractor team managing Command and Control systems
for the Warfighting Mission Area at the Department of the Army.
Data Strategy and IT Portfolio Management Expert - Science Applications International Corporation (SAIC)
Program Director and senior technical engineer supporting the Army Warfighting
Mission Area and the Department of Defense Business Transformation Agency
directly overseeing a contract staff of between 27 - 45 personnel and other
matrixed organizations supporting both headquarters at multiple locations.
Developed U.S. Army Battle Command Future Force IT Investment Matrix and Army
Warfighting Mission Area Information Technology Operational Portfolios.
Developed the Accelerated Criteria Evaluation Solution (A.C.E.S.) for
Portfolio Management - an automated survey and data collection capability that
is used to quickly gather specific information for the purposes of due
diligence in support of investment capability performance analysis when
enterprise data is not systemically available. Achieved Authoritative System
Data Compliance - developed the “Evolution of Systemic Data Compliance and
Quality for Portfolio Management and Investment Reviews.”
Developed the Department of Defense Business Transformation Agency information
technology portfolio management solution to support the Business Capability
Lifecycle for major information technology program acquisition and all other
business systems (3100) totaling approximately $16B per year for the
Department of Defense. Provided leadership and direction for a team of senior
personnel (Ph.D. level) towards the creation of actionable visibility of
resource investments for the Department of Defense to meet both federal
compliance reporting requirements and improve decision making for the entire
lifecycle of system design, development, and execution of information
technology requirements.
Served as Chief Architect of the Business Information and Data Strategy for
the Department of Defense, Strategic Planning & Resourcing Division, Financial
Management Transformation Team and Business Transformation Agency. The
Business Information Strategy supported the Planning, Programming, Budgeting,
and Execution (PPBE) systems and processes for the Office of the Secretary of
Defense budget of nearly $500 billion per year, and assisted with the
achievement of Sarbanes-Oxley and Clinger-Cohen compliance in support of
congressional and executive mandates. Designed, developed and implemented a
Business Information Laboratory at the Defense Acquisition University, in Fort
Belvoir, VA for the Office of the Secretary of Defense. The Business
Information Laboratory allows for Rapid Application Development (RAD) applying
a spiral development philosophy to create a near-production environment, and
allow for data extraction, transformation, load, storage, query and display
using a web browser from any location globally. Developed and
institutionalized a data strategy, called the "Kaleidoscope" which involves a
comprehensive Data Structure Development Process (DSDP), Data Structure
Management (DSM), and appropriate application and enterprise reporting
capability development that is in use today.
The Defense Acquisition University was recognized by Computerworld for having
the best Data Mart in Education and Academia in 2007.
Chief Information Officer (CIO) - CGH
Technologies, Inc
CIO for a small technology company – hired for short term engagement to build
CIO organization. Developed Information Assurance (IA) practice to include
Strategic Planning; Federal Information Security Certification &
Accreditation; and security policy, standards, and technical requirements
development for Smart Cards. Developed the "Business Information Security
Maturity Model" to provide Clinger-Cohen and Sarbanes-Oxley compliant
technical services covering the full spectrum or requirements, from
information systems vulnerability assessments to forensics analysis and
reporting to private companies. Served as Program Manager for systems security
and certification personnel for the Federal Aviation Administration and was
responsible for all staffing, training, project management, and contract
deliverables for 22 personnel in 3 months.
Chief Information Officer (CIO) -
MVM Security Services Inc.
CIO and Director of Information Systems & Technology for one of the largest
security services firms in United States. Responsible for the procurement,
acquisition, and maintenance of all corporate systems including human
resources, payroll, scheduling, and billing. Architect of new technology
infrastructure including a MS 2003 SAN, all network programs, and ERP
solutions. Created strategic plan and business partnerships for providing
advanced security services such as network intrusion detection/protection, and
computer forensics for federal, state, and local law enforcement agencies.
Developed new enterprise architecture and developed installation procedures
for supporting a variety of security applications including wand post
verification systems and biometric entry systems at the National Institutes of
Health.
Executive Director, Broadband, Premium, and Advanced Services
-
America Online, Inc.
Responsible for developing all business metrics and business intelligence
systems, hiring and training project and technical staff, providing
statistical analysis for provisioning operations and customer service, and
building models to assess member lifetime value for all products and services
with over 3 Million subscribers. Responsible for all operating and capital
budgets, and HR related duties including performance appraisals, career
planning, and individual performance plans. Functional areas of business
intelligence expertise include: ERP, Marketing, Finance, Products and
Programming, Operations, Business Development, CRM, and Customer Satisfaction.
Completed products include AOL 9.0 Optimized, AOL MusicNet, and Anti-Virus.
Designed and developed an executive decision support system for AOL Broadband,
Premium Services, and the Advanced Services businesses. Leading a team of
technical project managers, analysts, and contract consultants, designed and
created business and technical requirements for an advanced application
Executive Dashboard, Data Mart, and Lifecycle Management Program to support
executive decision making and advanced statistical analysis to meet the
corporate goals of increasing EBITDA (Earnings Before Interest, Taxes,
Depreciation and Amortization), reducing member churn, and increasing customer
satisfaction for products and services. Designed and built forecasting,
modeling, and simulation capabilities that identify and evaluate critical
business metrics, assess directional indicators such as product usage and
customer satisfaction that influence operations performance and revenue, and
provide regression analysis to assess and predict changes in market and
consumer behavior as a result of new products, competitor activities, market
share, and changes in corporate marketing spend by channel.
Director, Interactive Marketing - America
Online, Inc.
Founder and architect of all interactive advertising delivery, reporting
systems and processes supporting all AOLTW interactive properties including
AOL, CompuServe, Netscape, Mapquest, CNN.com, and over 120 other online
brands. Developed and implemented a comprehensive business intelligence system
and dashboard that provide real time decision support information and analysis
including new sales, revenue, backlog, and a variety of other key business,
departmental, and marketing metrics that support corporate goals. Leader and
architect of AOL Time Warner’s advertising performance and reporting
department, responsible for operations and systems development that supports
clients, brands, and International Joint Ventures, with deal values totaling
$4 billion. Director of several operations teams including Reporting
Operations, Benchmarking and Performance, and Business Support and Analysis
that together produced over 6,000 custom and 30,000 standard reporting outputs
per month for all AOL Time Warner interactive properties, executives, and
clients worldwide to include AOL's Latin American, European, and Asian
operations. Served as Chief Information Officer (CIO) to Executive Vice
President of Operations & Planning at America Online for web usage and
advertising performance, market trends, and product return on investment
measurements and technology development. Recognized as an expert in
interactive measurement for AOL Time Warner while representing corporate
priorities at the Global Alliance for Online Media Measurement and the
Interactive Advertising Bureau.
Director, Financial Systems - Programs & Resources,
U.S. Department
of Defense
Director of financial systems and operations network for 20 regional sites and
over 1,000 users supporting approximately 200,000 clients worldwide.
Responsible for strategic planning, systems development/integration, and
business processes. Reduced financial support costs by more than $5
million/year by streamlining business processes. Developed overall strategy
and a comprehensive implementation plan. Directed all Internet / Web design,
database and research projects. Designed, developed systems architecture, and
coordinated process mapping and selection for automation. Brokered
multi-agency agreements for the use of credit cards, Smart Cards, and magnetic
stripe debit cards within the Department of Defense.
Deputy Director, Financial Systems -
Defense Finance and Accounting Service
Directly managed and guided the activities of 75 business analysts and developers. Designed and managed configuration management plans for pay and personnel systems in support of the Department of Defense. Responsible for the testing, vendor selection, and development of the Department of Defense Travel Reengineering program. Awarded the Vice President’s Hammer award for product design and innovation. Program Director for systems and process reengineering of military pay. Identified system requirements, development production resources, and coordinated life cycle management. Trained self-directed work teams resulting in $1.7 million/year savings and 50% to 80% productivity gains. Performed labor union negotiations and employee re-training. Published articles in professional magazine. Awarded Vice President’s Hammer award for organizational reengineering as the Department of Defense’s first "Reinvention Laboratory."
Additional Experience
Analyst and Project Manager - Department of Defense
Software developer and database architect supporting LANs and mainframe
applications. Performed analytical, quality assurance and internal review
functions of systems and processes with fiduciary liability. ComSec specialist
for classified communications hardware and software for the National Security
Agency. Trainer for Total Quality Management (TQM), attended Dr. W. Edwards
Deming seminars, and designed Total Quality Management and Six Sigma training
for employees. Facilitated strategic planning processes for the U.S. Military.
Military Service - United States Marine Corps
Retired United States Marine Corps Officer previously assigned to technical and leadership positions in a variety of locations. Top Secret Security Clearance. Veteran’s hiring preference: 10-point based on a compensable service-connected disability of 30 percent or more.
Certified Youth Athletic Coach - National Alliance for Youth Sports
Over ten years experience coaching youth sports including football, baseball, basketball, wrestling, and martial arts, consistently producing regional and national competitors for the Amateur Athletic Union (AAU) and Junior Olympics and many league championship teams.
Adjunct University Professor - Park University
Taught business, statistics, and economics for graduate and undergraduate courses as an adjunct university professor at the Missouri campus and satellite campus in Washington, D.C.
Planning Commissioner - City of Belton, Missouri
Developed Main Street revitalization project and participated in all city economic development and zoning projects to improve land use and stimulate the local economy.
*John Stuart Edwards*